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Remote IT support

Remote IT support

Whenever you need it,we can take over your computer and provide you with instant IT Support wherever you are.

The great thing about our Remote IT Support is that it is quick and effective.  As long as your computer is online, we can access it and work on it as if we were on-site with you.

Within 15 minutes of your call, we can provide Remote IT Support, whether during the working day, in the evening, at weekends, or in emergencies at night.

Once online we can cover issues such as:   

I needed to transfer a font from my old computer to my new laptop

In order to complete a presentation document.  I called up Symstar

and once online, they did it in a matter of minutes.

Caroline, Market Research Agency.

  • System Health Checks
  • Software integration
  • Server Support
  • Network maintenance 
  • Network upgrades
  • Network troubleshooting
  • VPN Access
  • Email hosting
  • Virus detection and removal
  • Printer problems
  • Software malfunction
  • Adhoc troubleshooting…

…the list is endless!  For day to day computer problems this is a perfect solution.

How does it work?  Well it is designed to be straight forward.  Once you give us the go-ahead we will install Remote IT Support software on your computer.  Then when you call us everything is ready.  The online connection is super secure so there is no risk of data leakage.  You can sit back and relax.

How long does it take?  An average Remote IT Support call will typically takes between 20 minutes to half an hour.

How much does it cost?  We think you will find our Remote IT Support rates affordable.  All Remote IT Support rates for new clients are offered at a 10% discount on our usual rates.

Of course, if you really want to see us in person we can be with you in two hours.  Click here for more information.