Businesses

Software Products Support

Our company, based in South West London, UK, provides the best services in software application support. We bring dependability, compatibility, scalability and advanced architecture to our customers' multi-processing environment.
We know how important your work is for you and how it feels when crucial work comes to a screeching halt because you aren't really trained to run the system. That is why; we provide full support even after the system has been installed.
Associates expertise, previous training, certifications and the system's impact on the business determine which level of support is necessary for optimum business performance and success. We provide basic e-mail and knowledge based searches, call center support and also, what we call "over the shoulder" support.
We painstakingly research the database. We make use of "threads" of other users with suggested resolutions and answers to frequently asked questions. For more expert users, we provide actual communication with our experienced programmers.
We also provide e-mail support in exchange of a very small fee. All our customers need to do is make a very detailed request. However, our customers may not find this very convenient as it may require a lot of back and forth communication, and reply to queries may not be forthcoming in less than 23 hours.
So for customers who are pressed for time, we offer call center help with knowledgeable call center representatives. Representatives having actual experience with the product in question and trained to resolve the issue deals with the respective customer.
Other than these, we also provide "over the shoulder" support. In this, the call center representatives actually enter the customers' computer to resolve the issue. This is the easiest and most effective, as you have the representatives on-site, who in turn have access to programming designers, architects and project managers. In this way, our customers have an array of helpers to sort out their problems quickly and effectively. Our company is there to help- anytime, anywhere. We help you run your organization smoothly and efficiently.
Some features that have earned us appreciation from all our customers are:
Pick up the phone and call us now to witness the most pleasurable business experience that you can get in South West London.
We are based in Wimbledon, South West London provides IT services & Support to:
Wandsworth,Wimbledon,Lambeth,Richmond,Bromley,Croydon,Wandsworth,Lewisham,Kingston,Merton,Sutton,Streatham,BeddingtonLane,Waddon, Mitcham,Addiscombe,Woodside,Beckenham,Thornton heath,Mitcham,Norbury,Tooting,Colliers wood,Wimbledon,Raynes park,New cross,Whitechapel, Aldgate, Balham, Fulham Broadway, Elephant & Castle, Colliers Wood, Clapham ,Kennington,LambethNorth,Morden,Southfields,PutneyBridge, Richmond,Mortlake,Barnes,Waterloo,Oval,Kennington, Stockwell, Brixton, Brockley, Deptford, Kingston, Haydon's Road, Tooting, Norbury, Carshalton,Hackbridge,Sydenham,Anerley,Catford,Ladywell,Greenwich,Addington,Addington,Purley,Streatham,Wandsworth,Battersea,Brixton , Bromley ,City of London ,Dulwich ,Purley ,South Norwood

Businesses

  • No call out charge
  • No fix No fee policy
  • Guaranteed same day response (if called by midday) - 4 hour response if on our Premium contract
  • Available around the clock
  • FREE System Check as part of any initial visit
  • FREE Recommendation Report as part of any initial visit
  • Special low cost Small Business Maintenance contracts with 2 month money back guarantee and no tie in period
  • We're able to supply everything from a small spare part to an entire computer system
  • We specialise in supporting small businesses so you don't come second to larger clients

Homes

  • No call out charge
  • No fix, No fee
  • Maximum 2 hour labour charge for any single problem
  • Guaranteed same day response (if called by midday)
  • Available around the clock
  • FREE PC Health Check as part of any initial visit.
  • Cash back customer referral scheme
  • On-site or drop-off service
  • Special low cost Home User Maintenance contracts
  • We're able to supply everything from a small spare part to an entire computer system
  • All fixes guaranteed for 1 month and parts for 12 months
  • All Service Area Managers are CRB checked and carry ID cards for your added security